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How Can We Help?
Whether you need help choosing the right patio set, have a question about your order, or want to discuss a pergola project.
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Live Chat
Available weekdays during business hours
Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days, with transit times of 5 to 8 business days. Total delivery time is 6 to 11 business days from order date. Every shipment includes tracking so you can follow your patio furniture from our warehouse to your doorstep.
Do you offer free shipping on patio furniture?
We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size, and you can check our Shipping Policy for full details.
What is your return policy for outdoor furniture?
We want you to be completely satisfied with your patio furniture. If something does not meet your expectations, please reach out to our support team within the return window outlined in our Return Policy. We will walk you through the process and make it as smooth as possible.
Can I exchange an item for a different style or color?
Exchanges are handled on a case-by-case basis depending on product availability. Contact us with your order number and the item you would prefer instead, and our team will check stock and coordinate the swap for you.
How do I choose the right patio furniture set for my space?
Start by measuring your patio, deck, or garden area so you know the dimensions you are working with. Consider how many people you typically seat and whether you need dining-height or lounge-style pieces. If you need personalized guidance, send us your measurements and preferences and we will recommend options that fit your layout.
Are your pergolas and patio heaters weather-resistant?
Our outdoor products are designed for long-term outdoor use and built with weather-resistant materials suited to varied climates. Product listings include specific material details and care instructions. If you have questions about a particular item and your local weather conditions, our team is happy to help.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment To You
Fast Response
Every message is read and answered within one business day by a real member of our team.
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Your personal information and payment details are protected with industry-standard encryption at every step.
Built To Last
Our patio furniture and pergolas are made with weather-resistant materials designed for years of outdoor use.
Free Shipping
Most orders ship free within the Continental U.S. with tracking included on every shipment.
Owned and operated by Lavish Outdoors · W10753 Hannon Rd, Black River Falls, WI 54615
